FAQs
What types of products do you offer?
We specialize in RPG terrain, game piece storage, RPG accessories, Game Master screens, and custom designs. If you’re looking for something specific, we also offer personalized solutions to meet your unique gaming needs.
Do you take custom design requests?
Absolutely! We love working on custom projects. Contact us with your idea, and our team of experienced designers will help bring your vision to life.
How long does it take to process and ship orders?
Orders are typically processed within 1-3 business days. Custom orders may require additional time, depending on the complexity of the design. Once shipped, delivery times vary based on your location and chosen shipping method.
Do you ship internationally?
Yes, we ship worldwide! Shipping costs and delivery times are calculated at checkout. Please note that international customers are responsible for any customs duties or import taxes.
What is your return and refund policy?
We accept returns on most items within 30 days of purchase, provided they are unused and in their original packaging. Custom or personalized items are non-refundable unless they arrive damaged or defective. For more details, visit our Refund and Return Policy page.
How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking number to monitor its progress. If you have any issues, feel free to contact us at support@apdesignscreativestudio.com.